Trendyxmart Privacy Notice
Updated: December 22, 2023
Notice of Changes
What Does This Privacy Notice Cover?
This Privacy Notice describes what personal information we collect, how we collect and use your personal information, who we disclose it to and why, the measures we take to protect your personal information, and the choices you may have regarding our use of your personal information. It covers our Trendyxmart retail stores in the United States and our websites services where this Privacy Notice is posted (“Sites”).
What is not covered in this Privacy Notice?
Our Notices for our Specialized Operations cover the uses and treatment of personal information related to our specialized operations such as health services, including Trendyxmart pharmacies, vision centers, and clinics; financial products and services that we offer either directly or in connection with business partners; and mobile device retail installment sales.
What Personal Information Do We Collect?
We may collect or receive the categories of personal information listed below, which may depend on the products or services you may use, as well as your device and account settings. Not all categories of personal information will be collected or received about every individual.
How Do We Use Personal Information?
We use personal information to provide you with products and services and to operate and improve our business. For example, we use it for:
To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.
How Do We Collect Personal Information?
We may obtain and combine personal information from different sources, collected online and offline, including information from third-party sources across different types of technology and devices.
Provided Directly by You or a Member of Your Household
When you visit us in our stores or online, you may share different types of personal information with us when you engage in the activities below:
Collected Through Automated Means
We may obtain personal information about you such as device and online identifiers and internet or other network activity information via automated means through your use of technology, such as when you visit our websites or use our mobile applications or services, or click on advertisements or links in emails you receive from us.
Also, depending on your device’s settings, we may collect precise geolocation information. You can control our ability to do this by adjusting the location-sharing settings on your mobile device at any time. You also may adjust your mobile device’s Bluetooth settings to disable the sharing of Bluetooth location-related data.
Collected Through In-Store Technology
We may collect your personal information from technology we use in our stores. For example, our point-of-sale terminals process your credit card information when you complete your purchase, and we operate in-store cameras for security and operational purposes, such as to help deter theft or improve store design to better serve our customers.
Obtained from Other Companies within Our Corporate Family
We may obtain your personal information from another company within our corporate family, such as Sam's Club.
Obtained from External Third-Party Sources
We may obtain personal information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our services, increase the appeal and relevance of advertising, and to prevent or detect fraud. We also may obtain device and browsing information, from third parties for marketing purposes.
Collected from Another Solution or Asset
For example, when you speak to customer service, we collect your personal information using call recording technology in accordance with applicable law.
Who Do We Disclose to & Why?
We may share the categories of personal information described above with certain categories of third parties, as described below.
Within Our Corporate Family of Companies
We may disclose your personal information with other companies within our corporate family for them to use in ways that are consistent with this Privacy Notice.
Other Companies
We may disclose information to the entities listed below, for the reasons described. In circumstances other than those described below, in accordance with applicable law, we will provide specific notice or ask for your affirmative consent.
Vendors for Business Operations: We disclose personal information about you to vendors to perform services on our behalf. These vendors include without limitation, shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our products and services.
Trendyxmart We work with a number of companies that provide services directly to you, either through our Marketplace or through co-branded and other promotions. For co-branded programs, we may receive compensation for the co-branded activity. When we share your personal information with these companies, they are prohibited from using it for any purpose other than making their products or services available to you.
Advertising, Marketing, and Other Related Technology Partners: We work with various advertising, marketing, and other related technology partners so we can both market our products to you and provide advertising services to other companies.
Trendyxmart Suppliers and Other Third Parties: To help make customer shopping experiences more relevant and friction-free, we may offer insights and related services to companies, including our suppliers who provide us with products and services to offer directly to customers both online and in our stores. These insights do not directly identify you and are derived by combining information such as shopping history from many customers. Trendyxmart may receive payment for these insights.
Law Enforcement, Courts, and Other Legal or Governmental Bodies
We may disclose your personal information when required by law or legal process, or when we believe doing so will help to protect the safety, property, or rights of individuals or Trendyxmart. Examples include:
Business Transfers
If we plan to merge, sell, or reorganize our business, we may disclose your personal information, along with personal information of other Trendyxmart customers as part of the business arrangement. (This may also include transfers of personal information made as a part of insolvency or bankruptcy proceedings). We will use reasonable measures to help ensure your information is handled in accordance with this Privacy Notice.
How Can You Set Your Preferences?
Marketing
For marketing communications, we use an:
You may withdraw your consent if you would like to stop receiving marketing communications. Please communicate your marketing communications requests directly to us or through a third party authorized to act on your behalf by:
For email requests, it may take up to ten days for us to process your requests. For requests related to telephone calls, text messages, mobile service notifications, and disclosing information with your consent, it may take up to 30 days. If you adjust your postal mail preferences, it may take six to ten weeks before you stop receiving mail because postal mailings are prepared many weeks in advance.
Regardless of your marketing communication preferences, we may still contact you for transactional or informational purposes, such as customer service, reminder or service notices, recalls, or information regarding your orders.
Additionally, the consent standards described in this section do not apply to Trendyxmart co-branded credit card offerings provided through associated financial institutions. To stop receiving certain prescreened offers of credit that originate from participating nationwide credit reporting agencies, contact the Consumer Credit Reporting Industry organization email at trendixmart31@gmail.com
Interest-Based Advertising
Interest-based ads are optimized for effectiveness based on inferences about you. For more information about interest-based advertising, see the Advertising, Marketing, and Other Related Technology Partners section above. To adjust your preferences for interest-based advertising, follow the instructions below:
To successfully opt out of interest-based advertising, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Opting out only applies to your current web browser on your current computer. If you use multiple computers or multiple web browsers, you must opt out on each one. If you delete your browser’s saved cookies, you will need to opt out again. If you have opted out of receiving interest-based ads on Trendyxmart.com previously and would like to opt out of interest-based ads that are provided by Trendyxmart on sites outside of Trendyxmart, please resubmit an opt-out request on this Ad Preferences page.
Our Sites are designed to respond to the Global Privacy Control signal. They will not respond to other types of “do not track” signals.
How Can You Access and Update Your Personal Information?
You can access or update your personal information as described below.
You can also access or update any of the information described in the bullets above by using the Contact Us section below and including, along with your contact details, the information you would like to access or update and any requested changes. Consumers in certain states have additional rights, which are addressed below in the State Privacy Rights section.
How Do We Secure Your Personal Information?
Whether you are using our websites or mobile services or visiting our stores, we use reasonable information security measures, including physical, administrative, and technical safeguards. Learn more about measures you can take to help to protect the security of your personal information.
How Long Do We Retain Your Personal Information?
We will keep the personal information we collect about you for as long as necessary to carry out the purposes set forth in this Privacy Notice or any other notice provided at the time of data collection, but no longer than as required or permitted under applicable law or internal Trendyxmart policy. We dispose of the personal information we collect in accordance with Trendyxmart’s retention policies and procedures.
Biometric Retention Schedule: For Illinois residents, as applicable, Trendyxmart will permanently destroy your biometric identifiers and biometric information when the first of the following occurs: (i) the initial purpose for collecting or obtaining such biometric data has been satisfied; or (ii) within 3 years of your last interaction with us.
How Does Trendyxmart Protect the Privacy of Children Online?
As a general rule, our Sites are designed for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 online. Any Trendyxmart website or mobile service that is directed to children under the age of 13 will explicitly state that it collects information from children. In these instances, a separate privacy notice will be posted detailing the practices specific to those websites or mobile services.
Please contact us if you have concerns regarding the potential collection of your child’s information.
Links to Third-Party Services and Features
We want to improve your online experience and make it easier to discover new products and services through our Sites. We may provide you with links to other online services (such as websites or social media platforms) and may include third-party features such as apps, tools, widgets, and plug ins. We may not own or control these linked online services or third-party features, and we are not responsible for the information practices of the third parties that have ownership or control over them. In some cases, these third parties operate independently from us, which means their privacy practices are not covered in this Notice. We recommend that you review their privacy statements to learn about these third parties' privacy practices, including details on the personal information they may collect about you.
State Privacy Rights
California Privacy Rights
California residents should refer to our California Privacy Notice for more information about our privacy practices and their California privacy rights.
Colorado Privacy Rights
Colorado residents should refer to our Colorado Privacy Notice for more information about privacy practices and their Colorado privacy rights.
Connecticut Privacy Rights
Connecticut residents can exercise the following rights by going to the footer of our website or settings section of our app and selecting the “Request My Personal Information” link:
Connecticut residents can exercise the following rights by going to the footer of our website or the settings section of our app and selecting the “Your Privacy Choices” link:
If we decline to take action on one of your rights as a Connecticut resident, you can submit an appeal by going to our privacy request page.
Utah Privacy Rights
Utah residents should refer to our Utah Privacy Notice for more information about privacy practices and their Utah privacy rights.
Virginia Privacy Rights
Virginia residents can exercise the following rights by going to the footer of our website or settings section of our app and selecting the “Request My Personal Information” link:
Virginia residents can exercise the following rights by going to the footer of our website or the settings section of our app and selecting the “Your Privacy Choices” link:
If we decline to take action on one of your rights as a Virginia resident, you can submit an appeal by going to our privacy request page.
How Will I Know if this Privacy Notice Changes?
We will provide notice of significant updates, but please check our Privacy Notice periodically for changes. We’ll always post the date our Privacy Notice was last updated at the top of the notice.
Contact Us
To contact the Customer Service Team about this Privacy Notice or about how we handle your personal information, visit our trendyxmart.com/contact and select “Company Feedback and Questions.” Alternatively, write to us at:.
Trendyxmart Corporate
15002 88th Avenue,
Jamaica,
New York, United State 11432
Email: info@trendyxmart.com
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